After hour bike fits – don’t forget about early am hours

Ever consider after hours for bike fits? There are several reasons for this:

1. Most people work all day. After hours is when they can fit this appointment into their schedule.
2. During regular hours, the shop is busy and space is at a premium.
3. Less disruption- I can’t count the number of times I am pulled into a separate customer’s issue during one of my bike fits.
Whatever the reason, consideration for after hour bike fits will arise sooner or later.

Coming from someone that does not own a shop but works with one, setting up appointments before the shop opens has been working even better for us. Typically, we try to start before the shop opens and look to finish just after the shop opens. Sometimes the bike needs to be left for work – for installing a part or possibly (probably) a tune-up. Another issue for us is the purchasing of parts. Our arrangement with the shop is parts are purchased directly thru the shop. It is so much easier dealing with transactions directly rather than trying to cover the part with the client and then with the shop later- less work and hassle for everyone.

Another big reason is responsibility. I do not need to be concerned with locking up after hours. I like to be able to leave when the shop is open and employees are present. It is a much better feeling.

Mostly, I wanted to share with you that there may be other options in addition to late night fits which we may not have even considered. This can also lead to more opportunities. We do this a few times a month and it has worked nicely.